Explore real-world wallet programs for loyalty, events, memberships, access control, and customer engagement.
Featured rollouts
Event Organiser Moves to Wallet Tickets — No App, No Print Queue
Ticket Sharing Fraud: Blocked by device binding
Retail Chain Replaces Paper Punch Cards with Apple & Google Wallet Loyalty
Card Loss Rate: Near zero — always in the phone
Hotel Group Issues Digital Guest Passes and Loyalty Cards via Wallet
Paper Printout Waste: Eliminated
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5 matching case study(ies)
Ticket Sharing Fraud: Blocked by device binding
PDF tickets sent via email were screenshotted and shared, PDF tickets couldn’t be updated when venue details changed, and entry queues ran long.
Wallet tickets with rotating QR codes, real-time venue/time update capability, and NFC tap-to-enter at gates.
Ticket Sharing Fraud: Blocked by device binding
4 rollout examples
Challenge: Paper punch cards were forgotten at home, had no redemption tracking, and offered no way to re-engage customers between visits.
Solution: Branded Apple Wallet and Google Wallet loyalty passes with stamp mechanic, location-based notifications, and real-time redemption tracking.
Challenge: Paper booking printouts were easily misplaced, loyalty cards were left at home, and front-desk check-in created bottlenecks during peak arrival times.
Solution: Passinstance passes for digital stay confirmations, loyalty point tracking, and spa/amenity booking confirmations.
Challenge: Annual plastic membership cards were expensive to produce and post, frequently lost, and gave members no way to check their status or renewal date on demand.
Solution: Wallet membership passes with member tier, expiry date, member ID, and a renewal push notification before expiry.
Challenge: Printed daily access badges were slow to produce, accumulated as waste, and couldn’t be revoked instantly when a booking was cancelled.
Solution: Wallet access passes issued via email link on booking confirmation, with QR scan at entry and instant revocation from the dashboard.
Talk to the team to scope your use case, choose the right plan, and prepare a rollout that fits your organization.
