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EventsB2CTicketingFeatured case

Event Organiser Moves to Wallet Tickets — No App, No Print Queue

Ticketing in production with anti-fraud needs and real-time communication.

Complexity
Intermediate
Wallet support
Apple + Google
Key result
Ticket Sharing Fraud: Blocked by device binding
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Event Organiser Moves to Wallet Tickets — No App, No Print Queue
2025-05-15
Ticket Sharing Fraud
Blocked by device binding
Last Minute Updates
Pushed to all passes instantly
App Required
None
Initial challenge

PDF tickets sent via email were screenshotted and shared, PDF tickets couldn’t be updated when venue details changed, and entry queues ran long.

Solution deployed

Wallet tickets with rotating QR codes, real-time venue/time update capability, and NFC tap-to-enter at gates.

Business result

Ticket Sharing Fraud: Blocked by device binding

Why this case proves commercial value

This rollout shows how Passinstance helps teams launch a wallet program quickly, automate it, operate it in production, and scale it with visible business results.

Business outcomes

What the team gained

Less friction
Security
Guest experience
Ticket Sharing Fraud

Blocked by device binding

Last Minute Updates

Pushed to all passes instantly

App Required

None

Entry Format

QR scan or NFC tap

Capabilities used

Platform pieces used in production

Apple Wallet + Google WalletDynamic QR or barcodesLive updatesAccess automation

Event Organiser Moves to Wallet Tickets

The challenge

A mid-size event organiser was sending PDF tickets by email. Attendees screenshotted them and shared with friends. When an event moved venue at short notice, there was no way to update tickets already sent.

The solution

Passinstance issued one Wallet pass per booking. Each pass contained a rotating QR code that changed on every scan, making screenshots useless. When the venue changed, staff updated the address field in the dashboard and every installed pass updated within seconds.

What changed

Gate staff scanned QR or tapped NFC. Duplicate attempts were rejected automatically. Attendees received a lock-screen notification on the day of the event with last-minute logistics — no app download required.

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