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EventsB2CProduction wallet workflow

Apple Wallet & Google Wallet Event Ticketing

Interactive tickets that stay useful all the way to the gate.

Passinstance provides high-throughput wallet infrastructure to generate, distribute, update, and validate event tickets in Apple Wallet and Google Wallet. Deliver day-of-event lockscreen updates and enable fast turnstile scanning.

Complexity
Intermediate
Wallet Support
Apple & Google Wallet
Primary Outcome
Fewer customer support tickets
MLS SOCCER MATCH
Apple Wallet
MLS SOCCER MATCH2m ago

Gate 3 open. Tap pass on turnstile scanner for fast-track entry.

Blueprint & Fit

Operational Challenge & Pass Architecture

Operational Challenge

Gate, seat, or schedule changes traditionally require re-emailing static PDFs that attendees rarely check in time. Unverified screenshots and duplicate passes cause gate disputes and entry delays.

Passinstance Architecture

The pass stays installed in Apple Wallet & Google Wallet. Your backend dynamically updates gate, seat, time, or status with lock-screen alerts, while unique 2D barcodes ensure single-use admission.

End-to-End Ticket & Event Lifecycle
1Created
Ticket created in booking engine / API
2Issued
Pass cryptographically signed
3In Wallet
Lives in Apple & Google Wallet
4Live Alerts
Gate & schedule changes pushed
5Gate Arrival
Lockscreen badge surfaces near venue
6Scan
Optical 2D barcode / NFC read
7Validate
Single-use verification & check-in
8Analytics
Real-time gate throughput tracked
Related resources

Go deeper before you scope the rollout

Browse full topic hub

Use these guides and examples to connect this solution to implementation steps, API work, or proof from similar programs.

Outcomes

What teams usually optimize for

Key operational efficiencies and quantifiable metrics realized across live customer deployments.

Fewer customer support tickets
Faster gate admission scans
Zero stale tickets in circulation

Personalized tickets with seat, section, gate and attendee details.

Distribution through links, QR codes, email, SMS or API.

QR, barcode or NFC validation depending on your deployment.

Live changes to time, gate, seat or status.

Revoke or invalidate tickets when required.

Capabilities

Platform pieces commonly used

Core infrastructure components, scanners, and delivery primitives bundled for this use case.

Wallet Pass API & unified generationReal-time Push Engine & alertsSmart Scan Turnstile ValidatorEvent Webhooks & attendance syncMulti-platform Apple & Google Wallet support
Operating Model

This workflow is usually launched with hosted distribution, real-time pass updates, and enough governance to move from pilot to production without rebuilding the customer-facing flow.

Explore Next

Compare plans and adjacent workflows

Review pricing, compare feature tiers, and dive into related workflows that match your team and program scope.

Frequently Asked Questions

Frequently Asked Questions About Wallet Event Ticketing

Learn how to distribute passes, handle gate changes, and validate admissions.

You can issue tickets from the Passinstance dashboard or connect your existing ticketing engine via our unified REST API.

Ready to deploy this workflow in your organization?

We can help scope the use case, define the integration level, and choose a rollout plan that fits your team.