Healthcare
Patient cards, appointment passes, and membership credentials in Apple Wallet and Google Wallet — with reminders and updates that respect privacy.
Overview
Clinics and health programs use Passinstance to issue patient cards, appointment passes, and membership credentials in Apple Wallet and Google Wallet. Appointment details and reminders reach patients on the lock screen.
Update details without reissuing plastic, and keep sensitive data minimal on the pass — surfacing only what is needed at check-in.
What you get
Issue cards and credentials with the minimum details needed for check-in, updated live as status changes.
Send appointment passes with date and time reminders, and update them if the appointment changes.
Issue native Apple Wallet passes — loyalty cards, tickets, coupons, membership, and generic passes — signed and ready to add on iPhone and Apple Watch.
Publish the same pass to Google Wallet for Android, so a single template reaches customers on both platforms without duplicate work.
Create, update, and revoke passes programmatically with a REST API and webhooks for install, update, and redemption events.
Distribute passes through hosted Add to Wallet pages, QR codes, email, SMS, or POS — customers install in one tap, no app required.
Push live field changes and lock-screen notifications when a balance, status, gate, or offer changes — passes stay current on every device.
Attach relevant locations so a pass surfaces on the lock screen when a customer is near your store, venue, or pickup point.
Set relevant dates and expiration, extend validity on scan, and manage the full pass lifecycle from issue to revoke.
Track installs, removals, scans, and redemptions per pass and cohort, with CSV and API exports for your own reporting.
Keep exploring
FAQ
Providers can issue patient cards, appointment passes, and membership credentials to Apple Wallet and Google Wallet, with reminders and live updates, while keeping pass data minimal.
Yes. Date, time, and status can be updated and pushed to the pass, with reminders before the appointment.
No. Passes are added to the wallet directly and update natively without a separate app.
Start free and deliver healthcare cards and appointment passes in Apple Wallet and Google Wallet with reminders.
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